Airplanes & Airports

Baggage Claim at Denver International - 2010

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Baggage Claim at Denver International - 2010

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Baggage Claim at Denver International - 2010

The airport's computerized baggage system, which was supposed to reduce flight delays, shorten waiting times at luggage carousels, and save airlines in labor costs, turned into an unmitigated failure. An airport opening originally scheduled for October 31, 1993, with a single system for all three concourses turned into a February 28, 1995, opening with separate systems for each concourse, with varying degrees of automation. The system's $186 million original construction costs grew by $1 million per day during months of modifications and repairs. Incoming flights on the airport's B Concourse made very limited use of the system, and only United, DIA's dominant airline, used it for outgoing flights. The 40-year-old company responsible for the design of the automated system, BAE Automated Systems of Carrollton, Texas, at one time responsible for 90% of the baggage systems in the United States, was acquired in 2002 by G&T Conveyor Company, Inc. The automated baggage system never worked as designed, and in August 2005, it became public knowledge that United would abandon the system, a decision that would save them $1 million per month in maintenance costs. Courtesy of Wikipedia

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